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Privacy Policy

This privacy policy outlines how Sun Yee International uses and protects any of your personal information you give Sun Yee International when you use this website.

Sun Yee International may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are satisfied with our statement.

Collection of Personal Information

Sun Yee International only collects personal information for the purpose of conducting business when you purchase from us online. We may collect the following information:

  • Name
  • Postage address and billing address
  • Contact details including email address
  • Other personal information relevant to transaction and/or customer surveys

The information we collect above from you will include information you give us when you:

  • Register to our website
  • Subscribe to us
  • Complete a transaction and contact us

We will collect personal information from you by lawful and fair. If we collect information about an individual from someone else, we will take reasonable steps to ensure that the individual is aware the reason why we are collecting it, who we give it to and how we will use or disclose it.

How we uses Personal Information collected from you

We will use your collected personal information only for the purposes of processing your order and to better communicate with you. Communication includes:

  • When postage address is incorrect
  • Sending dispatch notification
  • Requesting return & exchange
  • Emailing tax invoice

We may also provide your information to third parties that provide services to us. Those third parties include payment gateway, technical support services, marketing and logistics. Those third parties we used may include parties that are located outside of Australia.

Social media and cookies

Our website may include Social Media button such as Facebook like and Twitter button. These features may collect your IP address, and may set a cookie to enhance our website and improve our business and the service we provided to you. Those social media functions are hosted by third parties who are governed by the privacy policy of the company providing it.

Disclosure of your personal information

Sun Yee International may release personal information under the following circumstances:

  • Information is required by law or by a government agency;
  • To appropriate parties or persons where you communication or transaction may be engaged in fraudulent activities or may possible harm to others;
  • Where there is a change of ownership. You will be notified via email and/or a prominent notice on our website.

If you believe that any information we collected from you is incorrect or incomplete, or you have concern about our privacy policy, please do not hesitate to write or email us, we will endeavour to get back to you

Security Capabilities and Policy for Transmission of Payment Card Details:

We do not record or store cardholder information and data.

All transactions are processed through High grade 128 bit SSL encryption.